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When issues arise our team is here to ensure you have a great experience on the platform. Whether you need help troubleshooting an issue, configuring settings, or understanding a feature, we’re ready to assist you. Click the button below and tell us how we can help!
Support Center Details

What you can anticipate...

Ticket Created

You begin by creating a ticket with the button (Open a Ticket) above.

Rapid Response

You receive an inital response and continued updated as your ticket is reviewed.

Resolution

Your satisfaction is our top priority and we endeavor to do everything we can to surpass expectations.

Frequently asked questions

There are two factors that determine how much you earn. The first factor is the size of your company (e.g. <2000 employees, >2000 employees, or Fortune 500). The second is your level within the company (e.g. individual contributor, management, or executive/officer). The lowest tier starts at $75 per meeting and climbs up to $10,000 per meeting at the top end.

Meeting are a minimum of 30 minutes in duration but can go as long as the participants want to meet beyond this minimum.

Yes, we will issue you an IRS Form 1099-MISC each year for any income you earn through our platform, which you will need to provide to your tax preparer. If you choose to make donations through the platform, we will provide you with a donation receipt for use in your tax preparations.
You can track both of these totals within the app throughout the year. For FedRAMP employees we (Tofu) make the donations in your stead to ensure all compliance requirements.

The typical employment agreements allow for side jobs (aka moonlighting) and only have prohibitions for working at direct competitors of the company. Additionally, most employers want, if not require, employees to stay up to date on the latest product offerings on the market. Using the Tofu app simply allows you gain additional benefits from activities you are performing already.

It is a short form of Top of the Funnel, a sales term and metaphor for the customer purchase journey represented by a funnel with target populations getting smaller as they go through the stages. You can simplify any sales and marketing funnel into three stages:


Top of the funnel (ToFu): People become aware of the problem you can solve.
Middle of the funnel (MoFu): Prospects want a solution and consider their options.
Bottom of the funnel (BoFu): prospects decide on a solution and become customers.

Joining the service and using the tools is free. The only time you will pay is if you choose to hold a meeting with a lead or send them qualifying questions. Basically you pay to interact with the leads.

The cost is determined based on two factors. First, is the size of the company (3 tiers) i.e. <2000 employees, >2000 employees, and Fortune 500 companies. Second, is the employees title or level within the company (also 3 tiers) i.e. individual contributors and frontline managers, leadership (directors through VPs), and executives (C Suite members). The individual price for a lead will be clearly presented to you for review, along with other important information, prior to you accepting the lead. The vast majority of leads will cost between $150 - $500 for a meeting and between $10 - $20 per qualifying question (optional).

Pricing

The right fit for, whoever you are

Our unique approach ensures a balance between buyer rewards and merchant expenses, creating a win-win situation for both parties.
Buyers
Free
/for life
With Tofu buyers not only use the platform for free but also recieve generous benefits and rewards such as...
  • AI matching merchants with your needs/interests
  • Paid meetings with merchants ($50 - $220)
  • Paid questionaires ($5 - $20 per question)
  • Exceptional referral bonuses
  • Continuing education credits (CPE/PDU/etc.)
  • Privacy/anonymity interacting with merchants
  • Reduced sales and marketing spam/solicitations
Get Started Today
Merchants
Flex Pricing
Tofu has lowered the bar for entry and offers numerous value added service to merchants for free. Paid services are calculated based on the buyers orgainzation size and their title and visible for review by merchants.
  • Free product/service posting
  • Free visibility into buyer interactions/interest
  • Free product marketing A/B testing feature
  • Paid meetings with buyers
  • Paid questionaires with buyers
  • Paid advanced analytics
  • Paid sales automation
Get Started Today

Discounted

Merchants get volume discounts for buying credits in advance. Credits never expire and can be used for all platform transactions. The more you buy the deeper the discounts!
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